VANTASTIC MOBILITY PRIVACY POLICY


Vantastic Mobility (“Vantastic Mobility,” “we,” “us,” or “our”) respects your privacy and is
committed to protecting the personal information you provide to us.
This Privacy Policy describes how we collect, use, disclose, and protect personal
information when you visit our website, communicate with us, submit an inquiry,
purchase or inquire about a vehicle or service, participate in our SMS/MMS messaging
program, or otherwise interact with Vantastic Mobility.
By using our website or voluntarily providing information to us, you acknowledge the
practices described in this Privacy Policy.

1. INFORMATION WE COLLECT


Depending on how you interact with Vantastic Mobility, we may collect information
including:

  • Name
  • Mailing address
  • Email address
  • Telephone and mobile phone number
  • Information submitted through website forms
  • Vehicle information
  • Information related to vehicle inquiries, purchases, rentals, financing, payments, or services
  • Customer service communications
  • Appointment information
  • SMS/MMS communication information and messaging preferences
  • Records of consent to receive communications
  • Information you voluntarily provide when communicating with us

We may also automatically collect certain technical information when you use our
website, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website usage information
  • Pages visited
  • Referring website
  • Cookies and similar technologies, where applicable

2. HOW WE COLLECT INFORMATION


We may collect personal information when you:

  • Visit our website
  • Complete or submit an online form
  • Request information about a vehicle, product, or service
  • Contact us by telephone, email, SMS/MMS, website form, or other communication method
  • Purchase, finance, rent, or inquire about a vehicle
  •  Make or arrange a payment
  • Schedule an appointment
  • Sign up for communications
  • Subscribe to a newsletter or promotional communication
  • Communicate with one of our employees or representatives
  • Otherwise voluntarily provide information to Vantastic Mobility

3. HOW WE USE YOUR INFORMATION

Vantastic Mobility may use personal information to:

  • Respond to inquiries
  • Provide customer service
  • Communicate about vehicles, products, and services
  • Process and manage purchases, rentals, financing, payments, and other transactions
  • Schedule and manage appointments
  • Provide account and payment information
  • Send transactional and customer service communications
  • Follow up regarding inquiries or previous communications
  • Send SMS/MMS communications when you have provided the appropriate consent
  • Send email communications where permitted
  • Maintain business and transaction records
  • Improve our website, products, services, and customer experience
  • Protect against fraud, unauthorized transactions, and other unlawful activity
  • Comply with applicable laws, regulations, court orders, and legal obligations
  • Enforce our agreements, policies, and legal rights

4. SMS/MMS AND TEXT MESSAGE COMMUNICATIONS


When you provide your mobile telephone number and consent to receive SMS/MMS
communications from Vantastic Mobility, we may use your mobile number to
communicate with you by text message.
Depending on the consent you provide and your relationship with us, messages may
include communications concerning:

  • Customer inquiries
  • Vehicle inquiries
  • Appointments
  • Customer service
  • Purchases or rentals
  • Account information
  • Payment information and payment reminders
  • Transaction updates
  • Vehicle or service information
  • Other communications that you have agreed to receive

Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and wireless plan.
Consent to receive marketing SMS/MMS messages is not a condition of purchasing any
goods or services from Vantastic Mobility.

5. SMS CONSENT AND OPT-OUT


You may opt out of receiving SMS/MMS messages from Vantastic Mobility at any time
by replying:
STOP
to a text message from us.

After submitting a STOP request, you may receive a final confirmation message
informing you that you have been unsubscribed.
For assistance with text messages, you may reply:
HELP
or contact Vantastic Mobility directly using the contact information provided on our
website.
We will honor applicable SMS/MMS opt-out requests. Opting out of text messages does
not necessarily prevent Vantastic Mobility from contacting you through other methods
when permitted by law or necessary to service an existing account or transaction.

6. MOBILE INFORMATION AND SMS CONSENT PRIVACY


Vantastic Mobility does not sell, rent, or share mobile phone contact information with
third parties or affiliates for their own marketing or promotional purposes.
SMS opt-in information and consent will not be sold, rented, shared, or disclosed to third
parties or affiliates for marketing or promotional purposes.
We may disclose information to vendors and service providers that help us operate our
communications systems and provide SMS/MMS services on our behalf, but only as
reasonably necessary for them to perform those services and subject to appropriate
confidentiality or data-protection obligations.
No mobile information will be shared with third parties or affiliates for marketing or
promotional purposes. Information sharing with subcontractors in support services, such
as customer service, is permitted where necessary to provide those services. All other
use-case categories exclude text messaging originator opt-in data and consent; this
information will not be shared with third parties.

7. DISCLOSURE OF PERSONAL INFORMATION


We do not sell personal information simply because you provide it to us through our
website or communications.
We may disclose personal information to service providers and other parties that assist
us with legitimate business functions, including:

  • Website hosting

  • Communications

  • Customer relationship management

  • Payment processing

  • Financing or transaction-related services

  • Information technology

  • Data security

  • Professional services

  • Other operational services

These providers may receive information only as appropriate for the services they
perform on our behalf and are expected to handle information appropriately.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law or legal process
  • Respond to lawful government requests
  • Protect our legal rights
  • Enforce our agreements or policies
  • Investigate or prevent fraud or unlawful activity
  • Protect the safety, rights, or property of Vantastic Mobility, our customers, or others
  • Facilitate a merger, acquisition, financing, sale, restructuring, or transfer of some or all of our business or assets, subject to applicable law

For clarity, mobile phone information and SMS opt-in consent will not be shared or sold
to third parties or affiliates for their marketing or promotional purposes.

8. COOKIES AND SIMILAR TECHNOLOGIES


Our website may use cookies and similar technologies to operate the website,
remember preferences, understand website usage, improve functionality, and provide a
better user experience.
The cookies and technologies used may change as our website and services evolve.
You may be able to control cookies through your browser settings. Disabling certain
cookies may affect the functionality of portions of the website.

9. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites or services.
Vantastic Mobility does not control the privacy practices of independent third parties.
When you leave our website or interact with a third-party service, that party’s privacy
policy may govern its collection and use of your information.
We encourage you to review the privacy policies of third-party websites and services
before providing personal information.

10. DATA SECURITY


Vantastic Mobility uses reasonable administrative, technical, and organizational
safeguards designed to protect personal information against unauthorized access, use,
alteration, disclosure, destruction, or loss.
However, no website, electronic transmission, information system, or storage system
can be guaranteed to be completely secure. Therefore, we cannot guarantee the
absolute security of information transmitted to or maintained by us.

11. DATA RETENTION


We may retain personal information for as long as reasonably necessary to fulfill the
purposes described in this Privacy Policy, provide services, maintain business and
transaction records, resolve disputes, enforce agreements, and comply with legal,
accounting, regulatory, or reporting obligations.
Retention periods may vary depending on the type of information and the purpose for
which it was collected.

12. YOUR PRIVACY CHOICES


Depending on your relationship with Vantastic Mobility and applicable law, you may
contact us to request that we:

  • Update or correct certain personal information
  • Change your communication preferences
  • Stop certain marketing communications
  • Address questions about information we maintain about you
  • To unsubscribe from marketing emails, follow the unsubscribe instructions contained in the applicable email.

To opt out of SMS/MMS communications, reply STOP to a message from Vantastic
Mobility.

13. CHILDREN’S PRIVACY


Vantastic Mobility’s website and services are not directed toward children under 13.
We do not knowingly collect personal information online from children under 13 without
appropriate authorization. If we become aware that we have collected such information
in circumstances where parental consent was required, we will take reasonable steps to
delete the information.

14. EMAIL COMMUNICATIONS


We may use your email address to:

  • Respond to inquiries
  • Provide requested information
  • Communicate regarding transactions or services
  • Send account or customer service information
  • Send marketing communications where permitted

Marketing emails will provide an appropriate method to unsubscribe when required.
Unsubscribing from marketing emails may not prevent us from sending non-marketing
communications relating to transactions, accounts, customer service, or other
communications permitted by law.

15. DO NOT TRACK


Some web browsers offer a “Do Not Track” (“DNT”) signal.
Because there is not a universally accepted standard governing how websites should
respond to all DNT signals, our website may not respond to every DNT signal.
You may use your browser and device privacy settings to manage cookies and certain
tracking technologies.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business,
website, services, technology, privacy practices, or applicable requirements.
When we update this Privacy Policy, we will post the revised version on this page and
update the “Last Updated” date.
We encourage you to review this Privacy Policy periodically.

17. CONTACT US


If you have questions regarding this Privacy Policy, our privacy practices, or your
communication preferences, please contact: Sales@Vantasticmobility.com

Vantastic Mobility