I called Vantastic Mobility due to an electrical problem I was having causing my doors and ramp not to open. Ryan and his team met with me for an assessment. While I was there, I mentioned a few other things that were bothering me. Ryan and Ed went through my van and actually showed me what was wrong and suggested what repairs were needed. They both kept saying that they were not trying to push more work on to what I initially came in for, however one of the issues was an extreme safety hazard. My EZ lock was wo out to the point that had I been hit in the rear of the van, my chair would most likely break loose. Once they brought this to my attention, they left it for me to decide what I wanted them to work on. I told them what I wanted, which was quite a long list, and a date was scheduled. The work took about a day and a half. Once the work was done, I retued to the shop for a final fitting because they wanted to make sure that I was completely satisfied. They created a custom pedal guard, a custom fitting to extend my headlight switch since I have trouble leaning forward due to extra bone in my hips, replaced 2 cables in my van doors, fixed the stop guard at the end of my ramp, adjusted my hand control to put it in a more comfortable position (custom work), custom adjusted my gas pedal since my foot was hitting it during muscle spasms, added a custom mirror to the driver's side dashboard to correct a blind spot on my left side due to my hip problems, replaced the EZ lock and adjusted the locking bolt beneath my wheelchair, went through my electrical system to trouble shoot why my van doors wouldn't open sporadically. They discovered some loose fittings and tightened those up. I've had my van since 2007 and have had service done at 2 or 3 different shops in Charlotte. I have NEVER had an experience as good as this one. Ed has 37 years of experience working on handicapped vans. Needless to say he's seen it all. When it comes to handicapped vans, there is no one size fits all. A lot of times, a good deal of custom work is needed. Not all shops, in fact I would say very few shops in the Charlotte - Monroe area are able to do custom work like Ryan's team can do. My only regret is that I did not find this place sooner. I cannot recommend Vantastic Mobility highly enough. The knowledge, experience and customer service are second to none.
Ryan, Ed and Micheal are FANTASTIC at VANTASTIC. We went to him needing work done and a lot of questions about others issues with the van and hoping they had ideas to make the van more driver friendly. It was the best experience. They took all the time we needed and went bumper to bumper answering all of our questions and brain storming solutions. They took the time to get it right and are super friendly and knowledgeable. I am so thankful we found Vantastic and their team. We definitely will be back because it is hard to find honest friendly people anymore
Ryan and Michael were great. They did a right hand drive conversion for my mail car and I’m very pleased with the job they did. They took the time to make sure everything was like I wanted before I left and gave a follow up call the next day. Any mail carriers looking for a company to do the job I highly recommend Vantastic Mobility
Ryan and Michael are amazing men with a commitment to the mobility challenged community. I bought a used bruno chariot for $5000 less than retail and $1000 less on any other used one i found. Since Ryan is in a wheel chair, Michael his technician came in on his day off to help us. I believe their number one goal is to help our community. I rarely if ever write endorsements of any kind, but this team truly understands what we go through daily because Ryan deals with the same thing. Give Vantastic Mobility a try, you will be glad you did.
I am a Mobility Broker who has dealt with Vantastic Mobility for years. Working with Ryan Dulina has been a pleasure, he and I know first hand what it is to work with clients, and caregivers who use Mobility Vans. We continue to work with serving all our customers needs. Sometimes buying a Mobility Van can be a larger purchase, but I know that Ryan & I consult our customers every step of the way. He is always eager to help. I recommend Vantastic Mobility for all your Wheelchair vehicles, hand controls, transfer seats, service, and most important they ship nationwide!! Give Ryan Dulina a call today, and him Steve Hoppy referred you!!!
Highly recommend with great customer service
Ryan was so professional and was eager to please me and my needs...I'm so glad I chose this place for my van accessible needs...top notch business and family oriented.